Data Protection Policy

for the Tell me more App & Website

Introduction

This Data Protection Policy describes how "Tell me more App" (Daniel Lang & Ivan Keller) collects, uses, and protects data obtained from users of the Tell me more mobile application (the "App") and website (the "Website").

We are committed to protecting your privacy and ensuring the security of your data. This Policy outlines how we collect non-personal and non-identifiable information, such as statistics, for the purpose of improving the performance and functionality of our App and Website.

Data Collection

We may collect non-personal and non-identifiable information about how users interact with our App and Website. This data is collected solely for the purpose of improving the performance, features, and user experience of our services.

The non-personal data we may collect includes, but is not limited to, the following:

  • Device information, such as device type, model, operating system, and version.
  • Usage statistics, such as the frequency and duration of App and Website usage, interactions, and feature engagement.
  • Technical data, such as application crashes, error logs, and other diagnostic information.
  • Geographical information based on the user's general location (e.g., country or region).
  • Website analytics data, including page views, session duration, and navigation patterns.

Contact Forms & Communications

When you contact us through our website contact form or send us emails, we collect and process the following information:

  • Your name and email address (as provided by you)
  • The subject and content of your message
  • The date and time of your communication

This information is used solely to respond to your inquiries and provide customer support. We do not share this information with third parties or use it for marketing purposes without your explicit consent.

Data Use

The data we collect is used for internal purposes only. We do not share, sell, or disclose this data to third parties for any purpose.

The data is used for the following purposes:

  • To monitor, analyze, and optimize the performance of the App and Website.
  • To identify and address technical issues or bugs.
  • To enhance the user experience by making improvements based on usage patterns and feedback.
  • To respond to customer inquiries and provide support.

Data Retention

We retain non-personal data collected from the App and Website for as long as it is necessary for the purposes outlined in this Policy. Contact form submissions and support emails are retained for as long as necessary to provide customer support and resolve any issues. We will take reasonable measures to delete data that is no longer needed.

Data Security

We take the security of data seriously. We use industry-standard security measures and practices to protect data from unauthorized access, disclosure, alteration, and destruction. Our website uses HTTPS encryption to protect data transmission, and our contact forms are processed through secure third-party services.

User Rights

Users of the App and Website have the right to:

  • Request access to the data we have collected about them.
  • Request the deletion of data we have collected (subject to applicable legal requirements).
  • Opt-out of data collection by ceasing to use the App and Website.
  • Request information about how their contact form submissions are processed.

Changes to this Policy

We reserve the right to update or change this Data Protection Policy at any time. When we do, we will revise the "Last Updated" date at the beginning of this Policy. Users are encouraged to review this Policy periodically to stay informed about how we are protecting data.

Contact Us

If you have any questions or concerns about this Data Protection Policy, please contact us at app@tell-me-more.site or visit our contact page.

← Back to Home